Privacy
Privacy principles
We will look after any personal information that you share with us.
This is central to our values as an organisation. We want everyone who supports us, or who comes to us for support, to feel confident about how any personal information they share will be looked after or used.
You can be confident that:
How we collect personal information about you
We may collect personal information from you when you interact with Battle Scars. This may be when you phone us, email us, go onto our website, attend our training, through the post, or in person.
What information we collect
The personal information we collect might include your contact details such as name, date of birth or age, email address, postal address and telephone number as well as information you provide in any correspondence between us.
Your choices
Please be reassured that respect lies at the heart of everything we do: we respect any information that you share with us and you can change your mind and remove or add your consent at any time, by simply contacting us on info@battle-scars-self-harm.org.uk
In cases where we may be obliged to transfer and process your personal information outside of Battle Scars, we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.
Your information security
We take the security of your personal information extremely seriously.
We've implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control from improper access, use, alteration, destruction and loss. And, we only keep it as long as is reasonable and necessary.
Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites.
Lawful basis for processing data
Under the GDPR the first principle requires that we process all personal data lawfully, fairly and in a transparent manner. The individual’s right to be informed under Article 13 and 14 requires us to provide people with information about our lawful basis for processing. The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data:
In our case:
How to update or access your personal information
You may ask us at any time to update your details, correct or remove information you think is inaccurate by:
Writing: Battle Scars, 18 Alder Hill Avenue, Leeds, LS6 4JQ
Email: info@battle-scars-self-harm.org.uk
Tel: 07410 380747
You also have a right to know what personal information Battle Scars holds about you. To request a copy of your personal information we hold, contact us by using the above details.
We will look after any personal information that you share with us.
This is central to our values as an organisation. We want everyone who supports us, or who comes to us for support, to feel confident about how any personal information they share will be looked after or used.
You can be confident that:
- we only use personal information in the ways we need to and that is expected of us;
- we will use it to keep you up to date with our work, including how we are striving to improve services, raising awareness, promoting understanding as well as our fundraising activities and opportunities for service user involvement;
- but, we only use your personal information to do this if you have previously told us that’s OK;
- we will make it easy for you to tell us how you want us to communicate with you, including how to opt out from future communications - and we promise your request will be respected straight away;
- we will never release your information to organisations outside Battle Scars for their marketing purposes;
- we will be especially careful and sensitive when engaging with vulnerable people or those we have reason to believe might be vulnerable;
- we take all reasonable care to safeguard your personal information through security policies and secure processes;
- we will always provide easy ways for you to contact us.
- We know that your privacy is very important to you. We promise that it is even more important to us.
How we collect personal information about you
We may collect personal information from you when you interact with Battle Scars. This may be when you phone us, email us, go onto our website, attend our training, through the post, or in person.
What information we collect
The personal information we collect might include your contact details such as name, date of birth or age, email address, postal address and telephone number as well as information you provide in any correspondence between us.
Your choices
Please be reassured that respect lies at the heart of everything we do: we respect any information that you share with us and you can change your mind and remove or add your consent at any time, by simply contacting us on info@battle-scars-self-harm.org.uk
In cases where we may be obliged to transfer and process your personal information outside of Battle Scars, we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.
Your information security
We take the security of your personal information extremely seriously.
We've implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control from improper access, use, alteration, destruction and loss. And, we only keep it as long as is reasonable and necessary.
Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites.
Lawful basis for processing data
Under the GDPR the first principle requires that we process all personal data lawfully, fairly and in a transparent manner. The individual’s right to be informed under Article 13 and 14 requires us to provide people with information about our lawful basis for processing. The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data:
- Consent: the individual has given clear consent for us to process their personal data for a specific purpose.
- Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
- Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
- Vital interests: the processing is necessary to protect someone’s life.
- Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
- Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if it’s a public authority processing data to perform official tasks.)
In our case:
- Consent is the lawful basis for processing personal data gathered for statistical purposes, membership, mail-outs, complaints, networking and volunteering.
- Contract is the lawful basis for processing personal data for paid employment contracts or supply of goods and services.
- Vital interests is the lawful basis for processing personal data for the safeguarding of vulnerable adults or children.
How to update or access your personal information
You may ask us at any time to update your details, correct or remove information you think is inaccurate by:
Writing: Battle Scars, 18 Alder Hill Avenue, Leeds, LS6 4JQ
Email: info@battle-scars-self-harm.org.uk
Tel: 07410 380747
You also have a right to know what personal information Battle Scars holds about you. To request a copy of your personal information we hold, contact us by using the above details.
