Battle Scars
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      • Our vision, mission & values
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    • Support us >
      • Membership
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      • Donations
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    • Contact us
  • I self-harm
    • Virtual support groups UK 18+
    • F2F support groups Leeds adults >
      • Daytime f2f group 18+
      • Evening f2f group 18+
      • Daytime f2f group 50+
    • 16-25s support group Leeds
    • LGBTQ+ f2f group
    • Other groups/activities
    • FRESH phone contact
    • Under 16's
    • Workbook for 10-17 year-olds
    • Facebook support group worldwide
    • Addiction programme
    • Resources & more >
      • Understanding s/h
      • Managing s/h
      • Self-awareness
      • Videos & interviews
      • Blogs
      • Gallery
    • Order form - crisis cards etc.
  • I'm family/friend
    • Virtual F&F support group UK
    • F2F support group Leeds family
    • Dos & don'ts
    • FRESH phone service
  • I'm a professional
    • Want to know more about Battle Scars?
    • Work with young people
    • Support for foster carers
    • Addiction workbook - PDF for professionals
    • FRESH phone service
    • How to write a self-harm policy
    • Join the mailing list
    • Leaflets & posters
  • Training
    • Self-Harm training
    • Eating disorders training
    • Self-harm in the Workplace
    • Autism, Self-harm & Mental Health
  • Space for hire/rent
    • Rooms for day hire
    • Rooms & desk space for lease
    • Onward House - the journey

Privacy

​Privacy principles
 
We will look after any personal information that you share with us.
This is central to our values as an organisation. We want everyone who supports us, or who comes to us for support, to feel confident about how any personal information they share will be looked after or used.
You can be confident that:
  • we only use personal information in the ways we need to and that is expected of us;
  • we will use it to keep you up to date with our work, including how we are striving to improve services, raising awareness, promoting understanding as well as our fundraising activities and opportunities for service user involvement;
  • but, we only use your personal information to do this if you have previously told us that’s OK;
  • we will make it easy for you to tell us how you want us to communicate with you, including how to opt out from future communications - and we promise your request will be respected straight away;
  • we will never release your information to organisations outside Battle Scars for their marketing purposes;
  • we will be especially careful and sensitive when engaging with vulnerable people or those we have reason to believe might be vulnerable;
  • we take all reasonable care to safeguard your personal information through security policies and secure processes;
  • we will always provide easy ways for you to contact us. 
  • We know that your privacy is very important to you. We promise that it is even more important to us.
 
How we collect personal information about you
 
We may collect personal information from you when you interact with Battle Scars. This may be when you phone us, email us, go onto our website, attend our training, through the post, or in person.
 
What information we collect
 
The personal information we collect might include your contact details such as name, date of birth or age, email address, postal address and telephone number as well as information you provide in any correspondence between us.  
 
Your choices
 
Please be reassured that respect lies at the heart of everything we do: we respect any information that you share with us and you can change your mind and remove or add your consent at any time, by simply contacting us on [email protected]
In cases where we may be obliged to transfer and process your personal information outside of Battle Scars, we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.
 
Your information security
 
We take the security of your personal information extremely seriously.
We've implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control from improper access, use, alteration, destruction and loss. And, we only keep it as long as is reasonable and necessary.
Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites.

Lawful basis for processing data

Under the GDPR the first principle requires that we process all personal data lawfully, fairly and in a transparent manner. The individual’s right to be informed under Article 13 and 14 requires us to provide people with information about our lawful basis for processing. The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data: 
  1. Consent: the individual has given clear consent for us to process their personal data for a specific purpose.
  2. Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
  3. Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
  4. Vital interests: the processing is necessary to protect someone’s life.
  5. Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
  6. Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if it’s a public authority processing data to perform official tasks.)

In our case:
  • Consent is the lawful basis for processing personal data gathered for statistical purposes, membership, mail-outs, complaints, networking and volunteering.
  • Contract is the lawful basis for processing personal data for paid employment contracts or supply of goods and services.
  • Vital interests is the lawful basis for processing personal data for the safeguarding of vulnerable adults or children.

Cookies
In addition to the above, our website uses cookies. When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer, which is sent back to us at a later time. These are called ‘cookies’.  When you first visit our site, you will see a banner at the bottom that advises you that our website uses cookies.

You can manage cookies from within the web browser that you use - please visit the settings option in your web browser for more details, or visit https://www.cookiesandyou.com/ to learn how.

We sometimes add/embed Google features to the website in order to improve your experience of our website. Google uses cookies, and you can find out more about how Google use cookies by visiting https://policies.google.com/technologies/cookies?hl=en

Weebly sets the following cookies on our site:
  • CookieClassificationDescriptionis_mobileFunctionality Cookies- These cookies enable us to remember you have used our Services before, preferences you may have indicated and information you have provided to us to give you a customised experience. For example, this would include ensuring the continuity of your registration process.
  • sto-id-editorFunctionality Cookies - These cookies enable us to remember you have used our Services before, preferences you may have indicated and information you have provided to us to give you a customised experience. For example, this would include ensuring the continuity of your registration process.
  • sto-id-pagesFunctionality Cookie - These cookies enable us to remember you have used our Services before, preferences you may have indicated and information you have provided to us to give you a customised experience. For example, this would include ensuring the continuity of your registration process.
  • languageFunctionality Cookie - These cookies enable us to remember you have used our Services before, preferences you may have indicated and information you have provided to us to give you a customised experience. For example, this would include ensuring the continuity of your registration process.
  • spPerformance and Analytical Cookies - This information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.
  • _snow_ses.1cf4Performance and Analytical Cookies - This information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.
  • _snow_id.1cf4Performance and Analytical Cookies - This information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.
  • snowplowOutQueue_snowday__wn_post2Performance and Analytical Cookies - This information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.
  • WeeblyDiceRollUserPerformance and Analytical Cookies - This information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.

How to update or access your personal information

 
You may ask us at any time to update your details, correct or remove information you think is inaccurate by:
Writing: Battle Scars, 18 Alder Hill Avenue, Leeds, LS6 4JQ
Email: [email protected]
Tel: 07410 380747
You also have a right to know what personal information Battle Scars holds about you. To request a copy of your personal information we hold, contact us by using the above details.
 

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Battle scars logo
Registered charity in England & Wales No 1177020 
​Registered charity in Scotland No SC052466

Website designed by Battle Scars
Contact us
Battle Scars
Onward Mental Health & Wellbeing Hub
Onward House
Millshaw Park Way
Leeds LS11 0LS
​​email: [email protected]
for enquiries about room hire/rental: [email protected]

​Tel (information & admin line only): 07410 380747 - office hours
Battle Scars Policies 
​
Privacy Principles
Funded by:
Leeds Compassionate City Awards Health Wellbeing category winner
Battle Scars Leeds Volunteering Kitemark
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Picture
charity excellence framework quality mark
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  • Home
    • About us >
      • Our vision, mission & values
      • News
      • Our reports
    • Definition of self-harm
    • Support us >
      • Membership
      • Volunteer
      • Feedback about services
      • Donations
      • Wristbands
      • Social media
    • Contact us
  • I self-harm
    • Virtual support groups UK 18+
    • F2F support groups Leeds adults >
      • Daytime f2f group 18+
      • Evening f2f group 18+
      • Daytime f2f group 50+
    • 16-25s support group Leeds
    • LGBTQ+ f2f group
    • Other groups/activities
    • FRESH phone contact
    • Under 16's
    • Workbook for 10-17 year-olds
    • Facebook support group worldwide
    • Addiction programme
    • Resources & more >
      • Understanding s/h
      • Managing s/h
      • Self-awareness
      • Videos & interviews
      • Blogs
      • Gallery
    • Order form - crisis cards etc.
  • I'm family/friend
    • Virtual F&F support group UK
    • F2F support group Leeds family
    • Dos & don'ts
    • FRESH phone service
  • I'm a professional
    • Want to know more about Battle Scars?
    • Work with young people
    • Support for foster carers
    • Addiction workbook - PDF for professionals
    • FRESH phone service
    • How to write a self-harm policy
    • Join the mailing list
    • Leaflets & posters
  • Training
    • Self-Harm training
    • Eating disorders training
    • Self-harm in the Workplace
    • Autism, Self-harm & Mental Health
  • Space for hire/rent
    • Rooms for day hire
    • Rooms & desk space for lease
    • Onward House - the journey