Please help us improve our services
See below how we've used your feedback
Please fill in this form if:
  • you have accessed any of our services 
  • you are interested in accessing our services but haven't yet 
  • you have signposted or referred someone to our services
  • you have accessed support as a professional (webinars, awareness-raising sessions, training)
  • you have looked through our website
  • you are family or friend of someone who self-harms
​This survey is anonymous but you can ask us to contact you if you'd like to discuss anything further. 
"I searched online for any self-harm support groups or family support groups. I found your group. We're far away, New Hampshire, USA, but I have received great suggestions and support from you all. Thank you"

    All the following questions are optional but your comments will help us both improve our existing services but also secure funding to continue our work. 
"I live in the South West and don't think we have anything like this here. Your groups have made me feel so welcome and accepted without any judgement and I've gradually started participating more each time I've come as I know it's a safe space and we're all dealing with the same issues. If it weren't for this group I'm not sure what would have happened as I was in a really awful place and had tried to end my life several times. Now I'm making time to come to 1 group a week as it's importnat for my wellbeing regardless of whether I've hurt myself or not. I just wish I'd found your group before my self-harm escalated to the point it did"
Huge thank you to everyone who has left feedback, it's been really useful. Positive quotes have been used throughout this website. In response to your comments we have improved procedures or taken action. If you think we have not handled something well please follow our complaints procedure.