Volunteer Co-ordinator - Leeds
Full-time (35 hours/week)

Role summary:
We are recruiting a Volunteer Coordinator to support, develop and strengthen our volunteer workforce across Battle Scars services. Reporting to the Director of Peer Support Services, this role plays a central part in ensuring volunteers feel supported, confident and equipped to deliver high‑quality peer support. The successful candidate will directly influence volunteer engagement, service consistency and the overall effectiveness of our peer‑support model.
Key responsibilities: 
  • Coordinate the induction, onboarding and ongoing development of volunteers
  • Deliver training and conduct regular 1:1s with volunteers
  • Maintain accurate volunteer records, monitoring information and hours
  • Ensure sufficient volunteer cover across services, managing last‑minute changes when needed
  • Support group facilitators to plan and deliver topics within peer support groups
  • Gather volunteer feedback and case studies for reports and communications
  • Build relationships with external organisations and represent Battle Scars at events
  • Provide reception cover and assist with day‑to‑day hub operations
Essential requirements:
  • Lived or living experience of self-harm
  • Experience supporting volunteers, including supervision or informal management
  • Experience working with adults at risk
  • Strong organisational skills and ability to manage a varied workload
  • Good communication skills and ability to work with people from diverse backgrounds
  • Ability to maintain accurate records and monitoring information
  • Compassionate, person‑centred and able to work in a charged or potentially triggering environment
  • Flexible and able to respond to last‑minute changes
  • DBS required (Battle Scars cover cost)
​
What we offer: 
  • Salary: £32,197 (Grade 4/1)
  • Hours: 35 hours per week
  • Contract: Fixed-term, 12 months (with possible extension for two more years)
  • Supportive, peer‑working, LGBTQ+ and neuro‑inclusive environment
  • Opportunities for training, development and supervision
  • Meaningful work within a fully survivor‑led organisation
Location:
Battle Scars
Onward Mental Health & Wellbeing Hub
Onward House
Millshaw Park Way
Leeds, LS11 0LS ​
Closing date for completed applications:
5pm Friday 4 September 2026
Interviews: Tuesday 15 September 2023
If interested:
Please read the job description. 
Next steps: 
Please express interest by calling the Director of Peer Support Services, Emily Gardiner on 07356 225666 for an informal chat. An invitation to apply may follow. The Director’s decision is final.