​​Services Support - Leeds
Part-time (16 hours/week)

Role summary:
We are recruiting a Services Support worker to help ensure the smooth running of Battle Scars services and operations. Reporting to the CEO, this role sits at the heart of our day‑to‑day delivery, supporting staff, volunteers and service users. The successful candidate will contribute directly to the quality, accessibility and reliability of our services.
Key responsibilities: 
  • Provide admin and reception support
  • Handle enquiries and provide supporting, compassionate assistance
  • Compile statistics and reports
  • Support training and room bookings, including issuing invoices and receipts
  • Assist with day‑to‑day building operations and events
  • Create promotional materials
  • Help organise ambassadorial activities
  • Provide cover as a group facilitator
Essential requirements:
  • Lived or living experience of self-harm
  • Strong admin skills, including data entry and use of office systems
  • Excellent written communication
  • Excellent Excel skills required, confident with Outlook, Word and Canva
  • Organised, reliable, and able to manage your own workload
  • Person‑centred, compassionate, and able to work well with diverse people
  • Attention to detail and ability to work accurately
  • Available to work on Wednesdays
  • DBS required (Battle Scars cover cost)
​
What we offer: 
  • Salary: £10,786 per annum
  • Hours: 16 hours per week
  • Contract: Fixed-term, 12 months (with possible extension to a total of 3 years)
  • Supportive, peer working, LGBTQ+ and neuro-inclusive environment
  • Full training with further opportunities for training and development 
  • Meaningful work within a fully survivor‑led organisation
Location:
Battle Scars
Onward Mental Health & Wellbeing Hub
Onward House
Millshaw Park Way
Leeds, LS11 0LS ​
Closing date for completed applications:
5pm Tuesday 25 August 2026
Interviews: Friday 4th September 2026
If interested:
Please read the job description. 
Next steps: 
Please express interest by calling the CEO, Jenny Groves, for an informal chat on  07468 491578. 
An invitation to apply may follow. 
The CEO’s decision is final. 
​If you have applied for a similar role with us before, please do not reapply.