Logging good and bad experiences
A large number of people who self harm have had contact with a variety of services, e.g. GP, A&E or minor injuries, mental health services. Sometimes the help we receive is useful and sometimes it's inadequate. You can report and log such experiences with Healthwatch, the consumer champion for health and social care in the U.K. We are aware that some of our service users would find that too daunting and may prefer to log such experiences with Battle Scars. As an organisation we are growing fast and have already established connections with NHS services, Leeds City Councillors, the police, other third sector organisations and Healthwatch. We aim to work together to improve the support provided to people who self harm and their families.
If you wish to let us know about your experiences (please also include good ones!) please fill in the form. You do not need to live in Leeds, we wish to find out about people's experiences from all over the U.K.
If you need to complain, please follow each service's complaints procedure or log it with Healthwatch who can advise you on how to put an official complaint in.
Logging your experience with Battle Scars will help us get a better image of things that work and things that don't. We are becoming a voice bringing change in the way people who self harm are treated and supported. We have strong links with the Leeds & York Partnership NHS Foundation Trust who are more than happy to listen to our findings.
Below you can watch the video of my experience put together by Healthwatch. Believe me, it was not easy filming this!
Jenny Groves
CEO, trainer & group facilitator of Battle Scars
March 2017
If you wish to let us know about your experiences (please also include good ones!) please fill in the form. You do not need to live in Leeds, we wish to find out about people's experiences from all over the U.K.
If you need to complain, please follow each service's complaints procedure or log it with Healthwatch who can advise you on how to put an official complaint in.
Logging your experience with Battle Scars will help us get a better image of things that work and things that don't. We are becoming a voice bringing change in the way people who self harm are treated and supported. We have strong links with the Leeds & York Partnership NHS Foundation Trust who are more than happy to listen to our findings.
Below you can watch the video of my experience put together by Healthwatch. Believe me, it was not easy filming this!
Jenny Groves
CEO, trainer & group facilitator of Battle Scars
March 2017
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